Delivery, Payment & Returns

Ordering

All purchases must be made through our official webshop:
https://shop-uk.fmworld.com

Payment Methods

We accept the following secure payment options:

• Stripe — Credit and debit cards

• Payit — Secure online banking payments

Delivery

All parcels are shipped via DPD.

• Orders under 560 points: £5.60

• Orders over 560 points: Free delivery

• Dispatch time: 2–3 working days

• All shipments are trackable

Returns 

Returns are accepted within 30 days of delivery, provided that products are:

• -Unopened and unused

• -In original, undamaged packaging

• -Not listed as non-returnable

Before returning your order, please download and include the official return form:

https://uk.fmworld.com/download/download/RETURN%20POLICY%20UK%20UPDATE_1752044664.pdf